Let us try to solve your problem super fast!
Also known as (a.k.a.): guessing
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I cannot find when my subscription ends
Please go to Мой аккаунт in the upper menu, and go down to Оформление счетов on the left. Here you can find all the details and you can renew or cancel your subscription.
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I'd like to replace my email addreess from [email protected] to [email protected]
Help yourself! You can do it in Мой аккаунт/профиль.
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It looks like all the courses are for a fee, however, I have a valid subscription
Please log in in order to see the world in a different perspective. Only logged in members will see all the courses accessible.
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I'd like to pay with wire transfer
No luck. We accept credit/debit card payments only.
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I need a paper based, stamped, signed invoice sent via post.
This is more than no luck. This is bad luck. We cannot provide paper based receipts at all. Thank you for your understanding.
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The system did not accept my credit card
Well, you need to try a different card. We use Stripe, the world's leading credit card processing company as our payment provider, and we only accept those cards that they accept. (Since they accept your card in the background.) They accept virtually any mayor card - except for Maestro.